We are happy to accept returns of items that are unworn with original tags, in the original packaging and in the same condition that you received it, within 14 days of receiving the parcel. If 14 days have gone by since the delivery of your order, unfortunately we cannot accept items outside of this return window. If items are received that have their tags removed, appear visibly worn or are returned outside of the return window, you will need to arrange these to be sent back to you at your own cost. 
To complete your return or exchange, please email us at customercare@benyaminbahadorani.com for further information. 

Please write a note within your returned package stating your order number, proof of purchase (via email) and whether you would like a refund. 
– We will get your items back within 2-3 weeks
– We will contact you to confirm receipt and to ensure that your refund has been processed.
Unfortunately, we do not offer free shipping on returns at this time. The return fee will be the same price as your original shipping charge. This fee will be deducted from your refund, which will be processed immediately upon receipt of your package.
Sample sale items, custome or personalised items
Unfortunately, sample sale items, custom or personalised items cannot be returned or refunded.
If you have any further questions, please feel free email us at customercare@benyaminbahadorani.com for more information